Our Privacy Policy

What information we collect, how we collect it, and why.

Much of what you likely consider personal information is collected directly from you when you:

• create an account or purchase any of our Services (e.g., billing information, including name, address, credit card number)
• request assistance from us via telephone (e.g., phone number)
• complete contracts or contact forms (e.g., email) or
• participate in contests and surveys, apply for a job, or otherwise participate in activities we promote that might require information about you.

How we utilise information.

We strongly believe in both minimising the data we collect and limiting its use and purpose to only that 

• for which we have been given permission
• as necessary to deliver the Services you purchase
• as we might be required or permitted for legal compliance or other lawful purposes

Delivering, improving, updating and enhancing our Services. 

We collect various information relating to your purchase, use and/or interactions with our Services and use this information to:

• Improve and optimise the operation and performance of our Services 
• Detect and prevent fraud and abuse of our Services and systems

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Sharing with trusted third parties.

We may share your personal information with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third-party service providers as necessary for them to perform services on our behalf, such as:

• Processing credit card payments
• Communicating with you, such as by way email
• Customer relationship management
• Security, risk management and compliance
• Recruiting, support and related services.

These third parties (and any subcontractors they may be permitted to use) have agreed not to share, use or retain your personal information for any purpose other than as necessary for the provision of Services.

We will also disclose your information to third parties:

• in the event that we sell or buy any business or assets (whether a result of liquidation, bankruptcy or non-payment), in which case we will disclose your data to the prospective seller or buyer of such business or assets; or
• if we sell, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, your information may be among the transferred assets.

Communicating with you. 

We may contact you directly or through a third-party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service-related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed to contact you based on legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:

• Email
• Text (SMS) messages
• Telephone calls
• Messenger applications (e.g., WhatsApp, etc.)
• Automated phone calls or text messages.

Compliance with legal, regulatory and law enforcement requests. 

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

How we secure, store and retain your data.

We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate.

We retain personal information only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

• mandated by law, contract or similar obligations applicable to our business operations
• for preserving, resolving, defending or enforcing our legal/contractual rights; or
• needed to maintain adequate and accurate business and financial records.

If you have any questions about the security or retention of your personal information, you can contact us at info@kartshoplondon.co.uk

Age restrictions.

Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal information, please contact us per the instructions below.

Changes to this policy.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Contact us.

If you have any questions, concerns, or complaints about our Privacy Policy, or how we handle your personal data, you may contact our us at info@Kartshoplondon.co.uk.

We will respond to all requests, inquiries or concerns within thirty (30) days.

If you are not satisfied with our response, you may direct privacy complaints to your local data protection authority.